Replacing the Balances in Peachtree Ariel Double-Hung Non-Tilt Windows. Pull the lower half of the jamb liner off the side jamb, and set it aside. I would use something like wooden dowels to prop the windows up till you can afford to get new energy efficient windows. I disassembled one of them and the pivot blocks are shot - spiral balances seem to be ok. Can you tell from the pictures if you have replacement pivot blocks? Welcome to Window-Balances.com! Here it is. Lift the sash about half way up, release the tilt levers, tilt the sash in, and take a look at the balance mechanism. While these instructions may seem lengthy, the process to replace both pivot shoes on one window should take less than 30 minutes, including prep and clean-up. A handy person from Charlotte says: September 12, 2017. Which ever style, it is most likely no longer properly attatched to the sash. Purchase your spiral window balances from window-balances.com. 2. 3. I looked up Spiral balances and clicked on a site. The spiral balance is a tube, either metal or plastic, with a metal helix (spiral) inside. Steps: 1. When I removed the L-shaped hook from both sides, I was able to raise up the window and out it came. It will either be a spiral spring or a string/cable system. The balances are either broken or disconected. An insulated glass window (multiple panes) needs a heavier balance than a single-glazed window, and a large window requires a stronger balance than a small or short one. Our site is designed to help customers identify the window balance they need to replace. By staying up I assume you mean they won't stay open. Customers are then directed to our parent company www.amscousa.com to purchase their window balances. In this video, This Old House general contractor Tom Silva repairs a window that won't stay open. We understand that finding and purchasing window balances is not an easy process. Hello, the windows in a house I purchased won't stay open (21 of them!). I just include it to help people identify what I've got. Thank you for visiting Window-Balances.com. This is what my balance bar looks like, it doesn't seem to have any problems with the string or spring. Windows won't stay open. 2. Your windows use spring balances to help you raise and lower the window sash and keep the sash in a raised position. 4. Next, raise both sash and remove the remaining jamb-liner screws. Replacing the Balances in Peachtree Ariel Double-Hung Non-Tilt Windows. If the window will not remain open, you may need to remove the window and use the spiral balance charging tool to give the spiral rod a few more turns to increase the spring charge. (The shoe that you talk about is actually stationary at the very top of the track that the window slides in.) Note: this guide pertains to non-tilt double hung windows: windows in which the top and bottom sashes are both movable. 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